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Terms and Conditions
Our Terms and Conditions were last updated on May 8, 2022
Please read the following ‘Terms’ and ‘Conditions’ carefully before continuing the Use of OJHEP®’s Website www.orthojhep.com. At any point of time if you disagree with any of the ‘Terms’ and/ or ‘Conditions’ as described on the Website, you can choose to not Use OJHEP®’s website orthojhep.com. Any questions as related to the ‘Terms’ and/ or ‘Conditions’ described on OJHEP®’s Website should be addressed to the following
Definitions and Interpretations
For the purpose of this Website https://orthojhep.com
The following Conditions define the meanings of certain words, initial letter of such words has been capitalized. Definitions defined under these Terms and Conditions shall have the same meaning regardless of whether they appear in singular or in plural form.
“Company” (referred to as either “the Company”, “We”, “Us”, “Our”, “Its” “Her” or “Their”) refers to OJHEP®
“Website” refers to https://orthojhep.com
“Product(s)” refers to the items offered for sale on the Website www.orthojhep.com
“Order(s)” refers to a request by ‘You’ to purchase product(s) from OJHEP® on the Website www.orthojhep.com or on a third party web service where OJHEP®’s has listed Her products for sale only in accordance with the policies of the applicable third party and OJHEP®
“You” refers to an individual accessing or Using the Website; or an authorised person, or a company or any other legal entity on behalf of which an individual is accessing or Using the Website www.orthojhep.com, as applicable at the given point of time
“Your” would be used for “You” where applicable for sentence building
“Innovation(s)” refers to the ideas presented on this Website, originated and developed at OJHEP® and where specifically, an owner other than OJHEP® is not mentioned.
“Innovation hub” refers to the collection of various innovative ideas collected and presented by OJHEP® which are originated and developed at OJHEP® and where specifically, an owner other than OJHEP® is not mentioned.
“Appliance(s) refers to a treatment appliance specifically used in Orthodontic treatment for correction of malaligned teeth and/ or jaws, which are originated and developed at OJHEP® and where specifically, an owner other than OJHEP® is not mentioned, which may be or may not be in Production and available for sale at a particular time on OJHEP®’s Website
“Trademark” refers to all information and not limited to a name, logo, and/ or the descriptive or identifying (characteristics) of an idea, Innovation, and/ or Products including but not limited to their external appearances, whether registered or unregistered and whether applied or not applied for registration at the time of inclusion on the Website and as presented on the Website www.orthojhep.com, also originated and developed at OJHEP®; where specifically, an owner other than OJHEP® is not mentioned.
“Patent” refers to all information and not limited to the descriptive or identifying (characteristics) of a process or an idea of a process, Innovation, and/ or Products as presented on the Website www.orthojhep.com which are specifically described under a unique number represented by a Patent Office(s) of a country(s) originated and developed at OJHEP®; where specifically, an owner other than OJHEP® is not mentioned.
“Copyright” refers to any and/ or all information and not limited to that available on the Website including but not limited to text, images, videos, graphics, tables, illustrations, diagrams, titles, key notes, Product key notes, Product notes, Product information including but not limited to the arrangement, appearance, method of dispersal of Product information, banner(s), endnotes, footnotes, icons, marks, symbols depicting OJHEP® Products, Innovations and ideas, tagline(s) and/ or slogan(s), Product tagline(s) and/ or slogan(s), mascot(s) including but not limited to the dialogues, phonics, presentations, lectures and demonstrations, designs, ideas, thoughts originated and developed at OJHEP®; whether registered or unregistered and whether applied or not applied for registration at the time of inclusion on the Website but not only as presented on the Website www.orthojhep.com and where specifically, an owner other than OJHEP® is not mentioned.
“Design” refers to the overall appearance of any and/ or all and not limited to idea, Innovation, and/ or Products presented on this website originated and developed at OJHEP®; whether registered or unregistered and whether applied or not applied for registration at the time of inclusion on the Website and as presented on the Website www.orthojhep.com and where specifically, an owner other than OJHEP® is not mentioned.
“Intellectual Property” refers to any and/ or all and not limited to idea, Innovation, and/ or Products presented on this Website originated and developed at OJHEP®; whether registered or unregistered and whether applied or not applied for registration at the time of inclusion on the Website and as presented on the website www.orthojhep.com and where specifically, an owner other than OJHEP® is not mentioned.
“IP Auction” refers to a section of OJHEP®’s Website where various Intellectual Property owned by OJHEP® is presented, You may access this section to place Your interests in acquiring licences for OJHEP®’s Intellectual Property. This section may also feature Intellectual Property owned by a third party where specifically an owner other than OJHEP® is mentioned, with whom OJHEP® may have a commercial interest, and in which case You will be communicated to the applicable third party for further correspondence, through applicable means.
“Finishing School” refers to the branch or department of OJHEP® related to but not limited to the activities, idea, Innovation, and/ or Products provided by OJHEP® for the development and propagation of Orthodontics as a subject directed towards Orthodontists and Orthodontic students and or Orthodontics as a subject directed towards Orthodontic students and Dentistry students as and when applicable; as described with the specific activities, lectures and demonstrations, idea, Innovation, and/ or Products provided by OJHEP® under the brand name OJHEP® Finishing School.
“Account” refers to a unique account created by You and for You on Our Website to access and/ or Use Our website or parts of Our website www.orthojhep.com
“Subscription” refers to Your agreement to receive information by means of mails, messages, in print or digital, and/ or other means of communication which are released by OJHEP® from time to time on Her website orthojhep.com. On contrary “Unsubscribe” is Your choice of selecting to not receive information released by OJHEP® from time to time on Her website orthojhep.com.
“Country” refers to INDIA
“Your Country” refers to Country of an individual accessing or Using the Website, www.orthojhep.com; at other circumstances accessing or Using the Website through an authorised person, at other circumstances accessing or Using the Website through a company or any other legal entity, as applicable at a given circumstance and at a given point of time
“Content” refers to data and content such as text, images, videos, graphics, presentations, lectures, demonstrations, and not limited to only these formats or other information that can be posted, uploaded, published, launched, trailered, linked to or otherwise made available by OJHEP® on this Website, for free and/ or paid, regardless of the form of that Content.
“Device” refers to any device that can access the Website www.orthojhep.com such as a computer, a cell phone or a digital tablet but not limited to these.
“Feedback” refers to feedback, ideas, improvements or suggestions in the form of write up, pictures and/ or videos but not limited to these, sent by You regarding the Products, Content, attributes, performance or features offered by Our Website www.orthojhep.com.
“Terms and Conditions” (also referred as “Terms”) refer to these Terms and Conditions that form the entire agreement between You and OJHEP® regarding the Use of the Website www.orthojhep.com.
“Third-party Social Media Service(s)” refers to any services including but not limited to websites, including but not limited to an internet based publication space, examples include and are not limited to a page, wall, or content (including data, information, products or services) provided by a third-party which is an entity other than You and OJHEP®, that may be displayed, included, linked or made available on our website www.orthojhep.com.
“User” refers to You
“Use” refers to accessing, reading, watching, listening, communicating with and not limited to these, the Content on this Website and including but not limited to placing Orders for Its listed Products and services
General Terms and Conditions
These are the Terms and Conditions governing the Use of OJHEP®’s Website www.orthojhep.com and the agreement that operates between ‘You’ and OJHEP®. These Terms and Conditions set out the rights and responsibilities of any and/ or all users regarding the Use of this Website www.orthojhep.com. Your access to this Website and Your Use of this website is conditioned to Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to any and/ or all visitors, Users and others who access or Use the Website orthojhep.com. By accessing or using this Website You agree to be bound by these Terms and Conditions. If You disagree with any part and/ or full of these Terms and Conditions then You may not access and/ or Use the Website. You represent that You are over the age of 18 years at the time of Use of the Website.
Availability disclaimer “As Is” and “As Available”
The Website orthojhep.com is provided to You “AS IS” and “AS AVAILABLE” without warranty of any kind and with all inherent faults and defects. OJHEP®, on Its own behalf and on behalf of Its officers, directors, staff, collaborators, affiliates, agents, and Its and their respective licensors and service providers, and business partners, but not limited to only these; expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, accessing, course of performance, Usage or trade practice; to the maximum extent permitted under applicable law.
Without limitation to the foregoing, OJHEP® provides no warranty or undertaking, and makes no representation of any kind express or implied that the Website will meet any and/ or all Your requirements, be available and operable, achieve any intended result(s), provide Content, information and Product(s) which is/ are accurate and reliable, provide Product specific information which is accurate and reliable, be compatible or work with any other device and/ or software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or be virus(es), bug(s) and/ or malware and/ or other harmful attack free (including but not limited to the communications sent to You from OJHEP®) or that any errors or defects can or will be corrected.
In case Your jurisdiction does not allow the exclusion of certain types of warranties or limitations as mentioned herein, on applicable statutory rights of You as a consumer, some or all of the above exclusions and limitations may not apply to You. However, it is notified that the exclusions and limitations set forth in this section shall be applied to You to the greatest extent enforceable under the applicable law
OJHEP® will not be liable to You or any third party for any damages of any kind including but not limited to, direct, indirect, incidental, consequential or punitive damages, arising from or connected with the Website, including but not limited to, your Use of this Website or Your ability to Use this Website or Your inability to use this Website, even if OJHEP® has been previously advised of possibility of such damages.
OJHEP® if becomes aware of any inappropriate Use of the Website or any of its services by You including but not limited to Your posting(s) Your content on the Website, OJHEP® will respond appropriately and reserves the rights to act, as deemed necessary by OJHEP® and in Its sole discretion. OJHEP® may also report to law enforcement authorities any such incidents which may be considered unethical and/ or unlawful and You acknowledge and grant this right to OJHEP®. OJHEP® Herself will also cooperate completely in Her abilities with the law enforcement authorities as and when requested in this respect.
Unauthorised, unrecognised and/ or lawfully, ethically and morally incorrect Use of any and/ or all of the Content made available on this Website may violate the law including but not limited to the Copyright laws, Trademark laws, Patent laws, Design laws or any Intellectual Property laws, certain laws and regulations, certain laws of privacy, laws of public conduct, communication conduct, third party rights, and/ or any other laws and regulations. In an event a violation, You Yourself would be responsible for Your actions as the owner and manager of Your Account on Our Website.
OJHEP® or its officers, directors, staff, collaborators, affiliates, agents, licensors and business partners cannot be held liable for any and/ or all damages, loss, and/ or expenses incurred by You including attorney fee, travelling expenses, claim by OJHEP® or claim by a third party where applicable.
OJHEP® may change the Terms and Conditions and the disclaimer set out on the Website from time to time. By browsing this website You are accepting that You are bound by the current Terms and Conditions and disclaimer and so you should check these each time you visit the website. In addition to this, OJHEP® will notify You in the notification section or at prominent areas about the occurrence of change(s) in the Terms, Conditions and policies to keep Her Users updated regarding the new changes on the Website.
Privacy policy section of the Website details the use, handling and security of the personal details provided by You to OJHEP® through this Website. Your personal details will be used only in accordance with our privacy policy. Please read the policy carefully before continuing the Use of this Website. By providing Your personal details to Us You are consenting to its use in accordance with Our privacy policy.
OJHEP® may change the format and Content, presentation of the Content, on this Website at any time. OJHEP® may suspend the operation of this Website for support or maintenance work, in order to update the Content or for any other reason and/ or terminate access to the Website orthojhep.com at any time and without notice.
If You have any question or complaint please contact OJHEP® at
Accuracy of information
OJHEP® assures to try Her best form time to time and in a continuous manner that the information provided on Her Website orthojhep.com is accurate at the time the information becomes included on the Website www.orthojhep.com. OJHEP® cannot and do not guarantee the accuracy or completeness of any information on the Website www.orthojhep.com, including but not limited to Product price(s), Product image(s), Product information, how to information, descriptions, specifications, availability, disclaimers, lectures, demonstrations, and/ or services. OJHEP® reserves the right to change, update, delete, make available or unavailable, visible or invisible, the information and to correct, keep, or delete errors, inaccuracies and/ or omissions at any time without prior notice. No commitment whatsoever is being made by OJHEP® as to the regular updating of information, provided on the Website orthojhep.com. OJHEP® urges an individual or representative who is watching, observing, reading, researching, referring and or Using the information provided on the Website orthojhep.com to make a decision regarding any and not limited to, Product, service, lectures, demonstrations, ideas, techniques, clinical techniques, and/ or other offerings on the Website orthojhep.com should do so by themselves only after determining the suitability of; and not limited to, Product, service, lectures, demonstrations, ideas, techniques, clinical techniques, and/ or other offerings and its or their related information. Use of the Website orthojhep.com and/ or the information provided on the same is at Your own risk. Neither OJHEP® nor Its affiliates, officers, staff, collaborators employees or agents and not limited to only these, shall be liable for any loss, damage or expense arising out of any access and/ or watching, observing, reading, researching, referring and/ or Using, buying Product(s) and using them, trying OJHEP®’s ideas, innovations, clinical innovations, clinical Products in Your establishments, and/ or clinical set ups and on Your clinical patients.
Research is a continuous process at OJHEP®, and as a result of which, OJHEP® will continue to develop new innovative solutions as well as refining the existing solutions or Products offered by OJHEP®. Though OJHEP® would update such information with an intimation on this Website, OJHEP® reserves the right to offer for sale any and/ or all such refined Products from time to time without any prior intimation or notice about the changes made or being made to the refined Products. Product specifications are subject to change without any prior notice.
OJHEP® does not warranty that information contained on this Website will not conflict with any patent, copyright, design, trademark or other intellectual property rights. Please refer to our Intellectual Property policy to reach us in case of a conflict.
Availability, Errors and Inaccuracies
We are constantly updating OJHEP®’s offerings of Products on the Website orthojhep.com. However, We may experience delays in updating information regarding Our Products on the the Website orthojhep.com and/ or other websites where OJHEP®’s advertisement(s) and/ or Product(s) might have been placed and/ or listed. In spite of all the precautions being taken to keep the User interface as true and updated as possible, the Products available on this website may be wrongly priced, described inaccurately, or may be unavailable, because of some uncontrollable circumstances and OJHEP® would not be liable for any confusion or losses happening as a result. You are requested to research in detail the information available on the Website orthojhep.com and to contact on any of the available means provided by OJHEP® on this website, whenever in doubt.
If You have any question or complaint please contact OJHEP® at
Privacy Policy
Privacy Policy Last updated: May 8, 2022
OJHEP® operates https://www.orthojhep.com. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when it is shared with Us on Our Website or when You Use and access the Website and conveys You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Website. If You do not wish to share Your personal information and/ or use Your personal information as detailed in this Privacy Policy, please do not Use this Website orthojhep.com.
OJHEP®’s policies regarding the collection, use and disclosure of personal information OJHEP® receives from Users of this Website are described herein after. Your personal information will be used only for providing and improving the Website and Your experience on the Website. By Using the Website, You agree to the collection and use of information in accordance with this privacy policy. OJHEP® may ask You to provide with certain personally identifiable information that can be used to identify You or contact You. Personally identifiable information may include, but is not limited to Your name, email address, phone number, residential address, etc. Like many other website operators, We collect information from Your browser, sent by Your browser whenever You visit Our website. Your computer’s Internet Protocol (IP address), Browser type, Browser version, and not limited to only these aspects are the information usually included in the log data, information collected may also include the pages of OJHEP®’s Website that You visit, time and date of Your visit, time You spend on OJHEP®’s pages and other statistics. We may use Your personal information to contact You with newsletters, marketing or promotional materials and other information that is released by OJHEP® from time to time.
Your access to this Website and Use of this Website is also conditioned on Your acceptance of and Your compliance with the Privacy Policy as stated by OJHEP® on this Website.
User Account
When You create an account with OJHEP® on this Website, You must provide OJHEP® with information that is accurate, complete, and current or present at all times, ethically and morally acceptable. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Website orthojhep.com. You are responsible for protection of the password that You use to access Our Website and for any activities or actions occurring under Your password protected account, whether Your password protected account is with Our Website or a Third-Party Social Media Service linked on this Website.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
Your username is Your responsibility, You may not use as a username that is the name of another person or entity or the name of a brand or the name of a trademark that is subject to any rights of another person or entity other than You without appropriate authorization or the name that is not lawfully available for use, or the name that is morally or ethically unacceptable, or a name that is otherwise offensive, vulgar or obscene. If You do not wish to accept these conditions You may not use or create account on Our Website.
If You wish to not accept our newsletters, notifications and updates, You may simply select the Unsubscribe option at the end of the notifications page received by You.
User content
OJHEP® allows You to post and publish Content on the Website orthojhep.com. However, the content is scrutinized by OJHEP® team before and after publishing on the Website to confirm its appropriateness whether desired or undesired, only You are considered as the original creator and/ or author of the Content provided, submitted, written, posted by You, and only You are responsible for the Content, including its legality, reliability, ownership rights, appropriateness and moral responsibility.
OJHEP® from time to time also releases notifications regarding submission of particular Content from You in relation to research, scientific studies, case studies, case reports which are published by OJHEP® on its online and offline media. The Copyright of any and/ or all such submissions made by You to OJHEP® will remain with You. You retain any and all of Your rights to any Content You submit, post or display on or through the Website and You are responsible for protecting those rights. By submitting Content to this Website for a possible publication, including Your feedback to Us, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the website. You agree that this license includes the right for Us to make Your Content available to other users of OJHEP®’s website orthojhep.com, who may also Use Your Content subject to these Terms. Please read all Terms and Conditions carefully before making any kind of Content submission to the website for a possible publication. If at any point of time You do not agree to the Terms and Conditions for Content submission for a possible publication, You may choose to not Use the website as well as not submit any and/ or all of Your Content for a possible publication on OJHEP®’s website. You submit the Content to OJHEP® with warranty that the Content belongs to You, You own it, or You have the license to use it, the Content does not violate Intellectual Property rights of any other person, or privacy, publicity rights of any other person and that You grant OJHEP® the licences to use the Content as described in the policy.
Content backup
OJHEP® will perform regular backups of the Content but, OJHEP® does not guarantee there will be no loss of Content or data and/ or corruption of data. Content may get corrupted before being backed up or during processing the back up without limitation to only these. Any known or discovered issues that may affect the backup, and as discovered would be attempted to be sorted out by OJHEP®. You agree that OJHEP® has no liability in relation to Content integrity at any given point of time and/ or Content restoration to a usable state being unsuccessful at any given point of time. You agree to maintain a complete and accurate copy of Your authorised content in a location independent of this Website.
Restrictions on User Content
OJHEP® is not responsible for the Content posted by Users. The sole responsibility of Your Content and any activity that occurs under Your account even if You are not handling Your account at the time, is expressly Your responsibility. You should not submit Content that is unlawful, immoral, unethical, offensive, threatening, defamatory, obscene or objectionable to societal establishments like religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups and not limited to only these. You should refrain from submitting false information, spam content, either machine generated or self-generated or randomly generated, content suggesting of unauthorized or unsolicited advertising, or any other form of unauthorized solicitation, or content suggesting or submitting links to any form of lottery or gambling, submitting content which can install viruses, worms, malware, trojan, horses, or submitting content which can disrupt, damage, alter or limit the functioning of this Website, and/ or hardware, printers, scanners, software, applications or telecommunications or other equipment which may be linked to function with this Website or to damage or obtain or try to obtain unauthorized access to any data or other information of OJHEP® or a third party associated with OJHEP® or linked on OJHEP®’s Website, or submitting content that is infringing on any intellectual property rights of any person and/ or OJHEP® or any third party, including patent, trademark, trade secret, copyright, social and public rights, privacy rights, impersonating a person or a third party, or OJHEP® or OJHEP®’s licensees, or OJHEP®’s officers, directors, staff, collaborators, affiliates, agents, and Its and their respective licensors and service providers, and business partners, but not limited to only these.
OJHEP® reserves the right refuse or remove if it does not follow the Terms and Conditions even remotely, Your Content and this right is in sole discretion of OJHEP®. Formats, edits and other changes can be performed by OJHEP® on Your content before they are published on the Website. Your Use of Your content, including editing, altering and deleting is not the responsibility of OJHEP®. OJHEP® will not be liable in loss or damage of data in this relation. You may find the content by another User of the Website unacceptable, it is to be agreed that OJHEP® cannot control and take account of all the content submitted by Users at any given point of time and You agree that You Use this Website on Your own risk. You understand that while Using this Website You may be exposed to content that You may find unacceptable the content could be from any third party, promoting or advertising on Our Website. OJHEP® will not be liable for whatsoever reasons for any content submitted by a User on the Website. You may choose to not Use this Website if You find it another User’s content unacceptable. However, You may contact OJHEP® and make Us aware of such a content and OJHEP® will make sure it is studied carefully and taken action accordingly, in OJHEP®’s sole discretion. OJHEP® will promote a healthy environment and a healthy and cooperative Website and purchase experience to all Users.
User Account Termination
OJHEP® may deactivate, terminate or suspend Your Account on the Website orthojhep.com with an immediate effect, with or without any prior notice to You, Your representative or whosoever lawfully controlling or managing Your Account; and without any liability whatsoever, for any reason whatsoever, including but not limited to You held to breach these Terms and Conditions.
Upon termination of Your account, Your lose Your right to Use the Website orthojhep.com on immediate effect. If You wish to deactivate, terminate or suspend Your Account on Our Website, You may simply discontinue using the Website orthojhep.com.
Your information for purchase on the Website
If You wish to place an Order for Products available on Our Website, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit/ debit card number, the expiration date of Your credit/ debit card, Your billing address, and Your shipping information. You represent, agree and warrant that, You are of legal age, are legally allowed to use credit or debit card(s) or other payment method(s) in accordance with an Order and that the information You supply to us is true, correct, complete and current. By submitting such information, You grant OJHEP® the right to provide Your information to payment processing gateways which are third parties, for purposes of facilitating the completion of Your Order. If You do not agree with any of the information regarding purchase on this Website You may choose to not Use this Website.
Sensitive Information
Sensitive personal information relates to information that identifies an individual. Sensitive personal information includes passwords, financial information such as bank account or credit card or debit card information, physical, physiological and mental health condition information, sexual orientation, medical records and history including photographs and videos of face, critical diagnostic information, treatment results, biometric information, profession and not limited to only these.
Sensitive personal data only deals with information of individuals and not the information of entities. Your sensitive personal information is collected only after your prior consent. So, if you wish to not provide OJHEP® with such information, you may opt out before providing sensitive personal information. In such a case, OJHEP® would have the right to cease providing its Products and services for which the information is sought.
Changes to this Privacy Policy
This Privacy Policy is effective as of May 8, 2022 and will remain in effect except with respect to any changes which may be made in the provisions of this policy in the future, and those changes in whole with and/ or without the part(s) and/ or whole of the previous policies as and is being posted on this page at the time and will be in effect immediately at the time. OJHEP® reserves the right to update, change, delete, make available or unavailable on the page, shift position on pages on the Website orthojhep.com; this Privacy Policy at any time and You should check and keep updated with this Privacy Policy periodically. Your continued use of the OJHEP®’s Website www.orthojhep.com after OJHEP® posts any updates and/ or modifications to the Privacy Policy on this page will constitute Your acknowledgment of those updates and/ or modifications and Your consent to abide and be bound by the updated and/ or modified Privacy Policy.
In accordance with any and/ or all such material changes if and/ or when made within and/ or around the OJHEP®’s Privacy Policy, OJHEP® will notify You through the connectivity channels like the email address and/ or phone number through messaging, provided by You and/ or by providing the information at the notification section on Our Website www.orthojhep.com and/ or the official newsletter of OJHEP®. We urge You to regularly check these spaces like the notification section or other prominent areas of the Website to keep updated with the latest information on OJHEP®’s Privacy Policy.
If You have any question or complaint please contact OJHEP® at
Cookies Policy
OJHEP® uses “cookies” to collect information like many other websites. Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to Your browser from a Website and stored on Your computer’s hard drive. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some portions of OJHEP®’s Website orthojhep.com.
Security
OJHEP® takes it as an important responsibility to secure Your Personal Information. However, it is to be acknowledged that no method of electronic storage, dispersion and/ or transmission and/ or internet storage, dispersion and/ or transmission is a hundred percent validated and secure method. While OJHEP® strives to use means and methods to protect your Personal Information which are acceptable commercially, OJHEP® cannot guarantee its absolute security.
Changes to the Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. By continuing to access or use Our Website after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using OJHEP®’s Website orthojhep.com.
If You have any question or complaint please contact OJHEP® at
OJHEP® Disclaimer
OJHEP® suggests that You read and assess carefully every information provided along with the techniques, Products, ideas, mentioned, described, preached, or sold on this Website and carefully select and/ or purchase as needed according to Your requirement(s). Using the techniques, Products, ideas, mentioned, described, preached, or sold on this website orthojhep.com by OJHEP® in any manner is purely on your discretion and OJHEP® would not be liable for any damages caused whatsoever, for using or not using the information as indicated, using or not using the information in a distinct manner as indicated, timely observation or non-observation of any aftereffects leading to untoward outcomes, including but not limited to Your ability to use the information or Your inability to Use the information, You will be responsible for the actions You take after accessing and Using the techniques, Products, ideas, mentioned, described, preached, or sold on this Website.
OJHEP® Finishing School Disclaimer
You agree that You are legally allowed to practise and/ or preach Orthodontics as required by the law of your country and/ or local laws, before Using the techniques, Products, ideas, mentioned, described, preached, or sold on this Website orthojhep.com by OJHEP®. OJHEP® suggests that You read and assess carefully every information provided along with the techniques, Products, ideas, mentioned, described, preached, or sold on this Website and carefully select and/ or purchase as needed according to Your requirement(s). Using the techniques, Products, ideas, mentioned, described, preached, or sold on this website orthojhep.com by OJHEP® under the brand name OJHEP® Finishing School, in any manner is purely on your discretion and OJHEP® would not be liable for any damages caused whatsoever, for using or not using the information in a distinct clinical situation as indicated, using or not using the information in a distinct manner as indicated, observation or non-observation of regular change during the course of time during the use of such information (for instance clinical treatment review) leading to untoward outcomes, including but not limited to Your ability to use the information or Your inability to Use the information, You will be responsible for the actions You take on Yourself or Your patients after accessing and Using the techniques, Products, ideas, mentioned, described, preached, or sold on this Website.
OJHEP® MARATHON PRACTISE SESSION Disclaimer
OJHEP® will regularly provide updates and notifications, trailers, short and long videos, and not limited to only these; regarding the offline and online Orthodontic teaching and workshop activities under the brand name MARATHON PRACTISE SESSION. You agree that You are legally allowed to practise and/ or preach Orthodontics as required by the law of your country and/ or local laws, before Using, reading, accessing, trying yourself, practising and implementing in Your scenario; the information made available to You in the form of updates and notifications, trailers, short and long videos, and not limited to only these; regarding the offline and online Orthodontic teaching activities under the name MARATHON PRACTISE SESSION, on this Website orthojhep.com by OJHEP®. If you disagree with any and/ or all of the information provided regarding such an information You should refrain from reading, accessing, trying yourself, practising and implementing in Your scenario. Using, reading, accessing, trying yourself, practising and implementing in Your scenario and not limited to only these activities which You may carry out with provided information is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever including but not limited to using or not using the information in a distinct clinical or non-clinical situation as indicated, using or not using the information in a distinct manner as indicated, observation or non-observation of regular change during the course of time during the use of such information (for instance clinical treatment review) leading to untoward outcomes, including but not limited to Your ability to Use the information or Your inability to Use the information, You will be responsible for the actions You take on Yourself or Your patients after Using, reading, accessing, trying yourself, practising and implementing in Your scenario the information provided on this Website in this section.
OJHEP® MouldMe Face Mask Disclaimer
OJHEP® believes “when it comes to masks, proper wearing is the key” (©OJHEP®). While just a mask cannot guarantee complete protection against contaminants in the air, wearing a mask properly while observing that the mask is fit well at tricky areas like the corners of nose and below the chin increases the probability of protection. The fabric used for manufacturing OJHEP® MuoldMe Face mask has been either treated using an antiviral agent, or treated with natural antimicrobials like Peppermint and Neem broth. If You and/ or individuals You are purchasing masks for are sensitive to any and/ or all of the treatment ingredients as described, You should refrain from purchasing and wearing the mask. The masks treated with organic antiviral agents have been tested with an NABL approved laboratory for antimicrobial properties and have heen found to have effective antibacterial properties. Certifications can be accessed from OJHEP® Nagpur office. The masks treated with Peppermint and Neem broth have NOT been tested separately. In addition OJHEP® in certain batch of masks has used certified cotton fabric grown organically and dyed with herbal dyes using patented technology as declared by its suppliers. OJHEP® does not however claim any additional benefit to its consumers just by addition of this treatment on the fabric or just by using certified organic cotton cloth dyed in herbal dyes for making OJHEP® MouldMe face mask. The source of the herbal dye used in the fabric as well as the care instructions are provided with individual Product(s). Additionally pure cotton, organic cotton and organic cotton dyed in herbal dyes all have their peculiar properties, inherent unique imperfections, as well as peculiar care necessities. Read and assess through all the information provided carefully before purchasing the mask. If You disagree with any and/ or all of the information provided regarding this Product available in individual Product description, You should refrain from buying this Product. Purchasing and Using this Product is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever.
OJHEP® MouldMe KIDS Face Mask Disclaimer
OJHEP® believes “when it comes to masks, proper wearing is the key” (©OJHEP®). While just a mask cannot guarantee complete protection against contaminants in the air, wearing a mask properly while observing that the mask is fit well at tricky areas like the corners of nose and below the chin increases the probability of protection. The fabric used for manufacturing OJHEP® MouldMe Face mask has been treated with natural antimicrobials like Peppermint and Neem broth. If You and/ or individuals You are purchasing masks for i.e KIDS are sensitive to any and/ or all of the treatment ingredients including the source of the herbal dye in the fabric (provided with individual Product information) as described, You should refrain from purchasing and wearing the mask on kids. The masks treated with Peppermint and Neem broth have NOT been tested separately. In addition OJHEP® has used certified cotton fabric grown organically and dyed with herbal dyes using patented technology as declared by its suppliers. OJHEP® does not however claim any additional benefit to its consumers just by addition of this treatment on the fabric or just by using certified organic cotton cloth dyed in herbal dyes for making OJHEP® MouldMe face mask. The source of the herbal dye used in the fabric as well as the care instructions are provided with individual Product(s). Additionally pure cotton, organic cotton and organic cotton dyed in herbal dyes all have their peculiar properties, inherent unique imperfections, as well as peculiar care necessities. Read and assess through all the information provided carefully before purchasing the mask. If You disagree with any and/ or all of the information provided regarding this Product available in individual Product description, You should refrain from buying this Product. Purchasing and using this Product is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever.
OJHEP® Cove Body covers Disclaimer
OJHEP® Cove Body covers have been made in pure cotton fabric entirely to provide a comfortable clinical or otherwise as preferred by the User, working experience. Though the body covers have been designed to provide an efficient coverage especially around the neck, it has not been attempted to provide an impermeable covering. Additionally pure cotton, organic cotton and organic cotton dyed in herbal dyes all have their peculiar properties, inherent unique imperfections, as well as peculiar care necessities. Read and assess through all the information provided carefully before purchasing the body covers. If You disagree with any and/ or all of the information provided regarding this Product available in individual Product description, You should refrain from buying this Product. Purchasing and using this Product is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever.
OJHEP® PRUM Dental Chair and Equipment Covers Disclaimer
OJHEP® PRUM Dental Chair and Equipment Covers have been designed to be reused on appropriate washing and disinfection, with an objective to reduce the plastic wastage generated while covering the dental chair and equipment during each patient appointment. The sturdy double layer cloth covering interspersed with a strong and impermeable layer of durable plastic has been projected to protect the patient and the dental chair and equipment surfaces vice versa from exposure to infectious or non-infectious material. However, OJHEP® makes no claim whatsoever that the patient and/ or the dental chair and equipment surface would be protected against any kind of infectious or non-infectious material just by using this Product. OJHEP® makes no claim that the sturdy double layer cloth and the interspersed strong and impermeable layer of durable plastic will remain sturdy, strong and impermeable at the onset and/ or during the course of time. Each material has a time and efficiency limit and You should take this decision on Your own discretion as to when (after repeated use) You would want to discard the used OJHEP® PRUM Dental Chair and Equipment Covers and replace them with new ones. Read and assess through all the information provided carefully before purchasing the Dental chair and equipment covers. If You disagree with any and/ or all of the information provided regarding this Product available in individual Product description, You should refrain from buying this Product. Purchasing and using this Product is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever.
OJHEP® HNF Shield (Patent Pending 202021017195) Disclaimer
OJHEP® HNF Shield with its Patent pending No. 202021017195 is designed to protect the head, neck and face region (all in one) of the wearer from airborne infectious and/ or non-infectious particles. OJHEP® however makes no claim that the wearer would be protected from airborne infectious and/ or non-infectious particles just by wearing this Product. The package contains small parts which may be swallowed and unassembled package parts should be kept out of reach of small children. If children have to use the face shield for instance community spread of air borne diseases, it should always be under the observation of adults. The face shield can be used as disposable or reusable depending upon the circumstances and the nature of use of the face shield. You should decide whether the condition of the face shield is good enough to clean, disinfect and reuse after its use. OJHEP® would not be liable if you continue to use the face shield in a condition of deteriorated, tear, unclean, breakage and not limited to only these unwearable states. You should decide whether the face shield is in a condition to be used again, at every incidence. Read and assess through all the information provided carefully before purchasing the OJHEP® HNF Shield and its half design, the OJHEP® HNF Shield D-Half. If You disagree with any and/ or all of the information provided regarding this Product available in individual Product description, You should refrain from buying this Product. Purchasing and using this Product is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever.
OJHEP® ExerExpress (Patent pending 201821015382A) Disclaimer
And
OJHEP® Universal Oral Exercise or Internal Tug of War (Copyright Regn No. L-96958/2020) Disclaimer
OJHEP® ExerExpress (Patent pending 201821015382A), as the name suggests is an appliance for exercise of the oral musculature to bring the mandible towards its most comfortable and unrestricted anterior position through coordinated activity of the intraoral musculature (tongue) and the extraoral musculature. This exercise has been named the Universal oral exercise or the Internal Tug of War exercise (Copyright Regn No. L-96958/2020). OJHEP® however makes no claim that the mandibular position would be improved that is brought forward to the most comfortable and unrestricted anterior position just by wearing this Appliance. OJHEP® makes no claim that the Appliance will suit the given clinical situation or will be the most suitable Appliance for a given clinical situation. Read and assess through all the information provided carefully regarding the Appliance as well as the Exercise before selecting this Appliance for Your patient’s clinical situation. If You disagree with any and/ or all of the information provided regarding this Appliance available in individual Appliance description, You should refrain from using this Appliance on Your patients. Selecting and using this Appliance is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever. You agree that you are legally allowed to practice Orthodontics as required by the law of your country and/ or local laws, before Using on Your patients or clinical cases, the techniques, ideas, mentioned, described, under this Appliance on this Website orthojhep.com by OJHEP®.
OJHEP® Smart Spaces Spring Disclaimer
OJHEP® Smart Spaces Spring is an Orthodontic auxiliary spring designed for space opening and can be used in other varied clinical situations without removing the base archwire. OJHEP® however, do not claim that this appliance will work or not work in the desired way as described. It may or may not be able to create the desired space, it may or may not be able to be adapted to the varied clinical situations as mentioned and clinical situations not mentioned in the description. Select and use this Appliance on Your patients or clinical cases only if Your Orthodontic knowledge allows You to connect with and act in agreement with the anticipated biomechanics involved with this Appliance and if You can justify the anticipated biomechanics in the clinical situation in Your hand (Your patient). Read and assess through all the information provided carefully regarding the Appliance before selecting this Appliance for Your patient’s clinical situation. If You disagree with any and/ or all of the information provided regarding this Appliance available in individual Appliance description, You should refrain from using this Appliance on Your patients. Selecting and using this Appliance is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever. You agree that you are legally allowed to practice Orthodontics as required by the law of your country and/ or local laws, before Using on Your patients or clinical cases, the techniques, ideas, mentioned, described, under this Appliance on this Website orthojhep.com by OJHEP®.
OJHEP® Wing Bib Multihelix Maxillary Expander (Patent pending 4273/MUM/2015) Disclaimer
OJHEP® Wing Bib Multihelix Maxillary Expander (Patent pending 4273/MUM/2015) is a slow maxillary expansion appliance with its chief area of action at the anterolateral depths of the palate near the canine- first premolar root apices, with an object create apace for these roots through bone remodelling at the defined area while aligning the teeth crowns at the same time using fixed multi-bracket appliance. OJHEP® however, do not claim that this appliance will work or not work in the desired way as described. It may or may not be able to create the desired space, at the desired and/ or defined area as described, it may or may not be able to be adapted to the given clinical situation(s) as mentioned and clinical situations not mentioned in the description. Select and use this Appliance on Your patients or clinical cases only if Your Orthodontic knowledge allows You to connect with and act in agreement with the anticipated biomechanics involved with this Appliance and if You can justify the anticipated biomechanics in the clinical situation in Your hand (Your patient). Read and assess through all the information provided carefully regarding the Appliance before selecting this Appliance for Your patient’s clinical situation. If You disagree with any and/ or all of the information provided regarding this Appliance available in individual Appliance description, You should refrain from using this Appliance on Your patients. Selecting and using this Appliance is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever. You agree that you are legally allowed to practice Orthodontics as required by the law of your country and/ or local laws, before Using on Your patients or clinical cases, the techniques, ideas, mentioned, described, under this Appliance on this Website orthojhep.com by OJHEP®.
OJHEP® Open Bite Directional Flexiblock (Coming Soon) Disclaimer
Select and use this Appliance on Your patients or clinical cases only if Your Orthodontic knowledge allows You to connect with and act in agreement with the anticipated biomechanics involved with this Appliance and if You can justify the anticipated biomechanics in the clinical situation in Your hand (Your patient). Read and assess through all the information provided carefully regarding the Appliance before selecting this Appliance for Your patient’s clinical situation. If You disagree with any and/ or all of the information provided regarding this Appliance available in individual Appliance description, You should refrain from using this Appliance on Your patients. Selecting and using this Appliance is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever. You agree that you are legally allowed to practice Orthodontics as required by the law of your country and/ or local laws, before Using on Your patients or clinical cases, the techniques, ideas, mentioned, described, under this Appliance on this Website orthojhep.com by OJHEP®.
OJHEP® Mankar Pyramid (Coming Soon) Disclaimer
Select and use this Innovation for propagation and practise in Orthodontic wire bending only if Your Orthodontic knowledge allows You to connect with and act in agreement with the anticipated improvement in wire bending involved with this Innovation. Read and assess through all the information provided carefully regarding the Innovation before selecting this Innovation for Orthodontic education and/ or Orthodontic Syllabi. If You disagree with any and/ or all of the information provided regarding this Innovation available in individual Innovation/ Product description, You should refrain from using this Innovation for Your wire bending practise and/ or Your Orthodontic student’s wire bending practise. Selecting and using this Innovation in Your Orthodontic Education protocol and/ or Syllabi is purely on Your discretion and OJHEP® will not be liable for any damages caused whatsoever. You agree that you are legally allowed to practice Orthodontics as required by the law of your country and/ or local laws, before Using in Your and/ or Your student’s wire bending practise, the techniques, ideas, mentioned, described, under this Innovation on this Website orthojhep.com by OJHEP®.
Third party interactions on this Website and links to third party sites and pages on this Website
As and during, You Use Our Website orthojhep.com, You may or may not, discover correspondences and/ or links to advertisers or members or sponsors of the Website and/ or third-party web sites or services that are not owned or controlled by OJHEP®; which You may enter into communication and/ or involve into purchasing products, services and/ or participate in promotional or otherwise activities. Unless stated specifically by OJHEP®, any such activities including but not limited to communication, promotion, advertisement, purchase of products/ services, payments for products/services, delivery of products/ services, availability/ nonavalability of products/ services, acceptance/ nonacceptance of the available content on the applicable third party website/ page; acceptance or acceptance of the Law of the intellectual property possessed and/ or acquired by the third party, infringement/ noninfringement of intellectual property of others by the applicable third party; availability/ nonavalability acceptance or nonacceptance of terms, conditions, warranties, representations, privacy policies, practices and/ or other policies of the applicable third party, is exclusively between You and the applicable third party and OJHEP® has no control over, and assumes no responsibility for these activities and/ or content.
You agree that OJHEP® has no liability, obligation or responsibility for any such communication, purchase, promotion, purchase compliance, any kind of product liability, neither towards You nor towards the applicable third party or any such third party. You further acknowledge and agree that OJHEP® shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, products or services available on or through any such websites, pages and/ or services and not limited to only these. OJHEP® strongly advises You to read the complete available content carefully including but not limited to the terms and conditions and privacy policies of any third-party web sites or services that You visit and/ or get entered into further correspondence. You accept responsibility towards Your decision that any products and/ or services available through any of the third party websites, pages and/ or services either suitable or unsuitable for your purposes has been taken by You and that only You are liable for any and/ or all consequences of Your action or decision.
Intellectual Property Policy
The Website www.orthojhep.com and its original Content, Intellectual Property, offerings, features and functionality remains and will remain the exclusive property of OJHEP® This will not include the Content provided by You or other Users and occasionally the Content provided by OJHEP®’s licensors (where applicable and where exclusively an owner other than OJHEP® will be mentioned).
The Website Content in whole and individual Content in parts are protected by Copyrights, Trademarks, Patents, Designs and other laws of India.
OJHEP®’s Trademarks, trade dress, trade symbols and methods are NOT available for reuse in connection with any product or service in ANY case. Any assistance in this regard should be first requested to OJHEP® in writing at the following address,
ipdepartment_ojhep@orthojhep.com
This Website contains material, including text, graphics, presentations, diagrams, logos, symbols and sound which is/ are protected by Copyright and/ or other Intellectual Property rights. All Copyright and other Intellectual Property rights in the available material are either owned by OJHEP® or have been licensed to OJHEP® (where specifically an owner other than OJHEP® has been mentioned) by the owner(s) of those rights so that they can be used as part of the Website. OJHEP® retains the right to exercise Copyright on all information, including text, blogs, graphics, sounds, dialogues (including but not limited to the lectures and discussions) and all Trademarks displayed on the Website orthojhep.com; unless otherwise specifically mentioned, are owned by OJHEP®.
However, You may Use the information available on OJHEP®’s Website for Your personal work and/ or personal reference ONLY, in either print and/ or softcopy format on Your personal Device.
Having affirmed with the kind of use permitted, You accept that You may not be able to access and/ or Use the Website in the following ways;
Content {including but not limited to text, graphic(s), video(s), picture(s), photo(s), GIF(s), diagram(s), presentation(s), lecture(s), demonstration(s), dialogue(s), layout(s), symbol(s), tagline(s), key note(s), end note(s)} copying and distributing, downloading, displaying, broadcasting, performing, reproducing, modifying, reusing in public and/ or social media either print or soft media including but not limited to journals, news, blogs, personal/ professional meetings, pages, etc. editing, printing and distributing copies, printing and selling copies, downloading and distributing copies, downloading and selling copies, altering, enhancing, tampering, storing on disk with a future strategy of releasing copied Content from OJHEP® when updated versions of OJHEP®’s Content have released. The notified restrictions apply to any and/ or all, parts and or whole, of the Content from OJHEP® on this Website orthojhep.com either updated and/ or not updated, including the new and/ or old versions, available and/ or not available on the Website at the applicable time. The notified restrictions also apply to the Content deleted from the Website which was at some point of time available on the Website.
Copying Content from OJHEP®’s Website, reproducing and / or reproducing with modification(s) to create and/ or incorporate and/ or post or publish into webpages, landing pages, publications, websites and/ or self or provider supported broadcast channels, any other server or any other system, removing notices and labels including but not limited to Copyright and Copyright registration numbers, Trademark, Patent numbers, Patent application numbers, Design numbers, and/ or their symbols, and/ or the owner credentials as applicable particularly whether OJHEP® or Mugdha Mankar or Dr Mugdha Mankar or OJHEP® licensor where an owner other than OJHEP® or Dr Mugdha Mankar is mentioned, from the original material copied from this Website, in hard and/ or soft copies is strictly prohibited. Copying and distributing OJHEP®’s Content and distributing and/ or selling it for commercial or non-commercial gain is strictly prohibited, unless otherwise legally acquired licences from OJHEP® and for the licensed Use strictly adhering to the extent of the limitations and provisions of the license ONLY.
If You breach any of the Terms as described, this limited support for personal use is automatically terminated. You must remove from Your possession or destroy permanently any and/ or all material from OJHEP®’s Website that You must have acquired either in hard or soft format, in event of a breach and/ or in event receiving notification from OJHEP® which could be in suspect of a possible breach and/ or a proven breach. OJHEP® reserves all rights to release notifications to You in this regard and OJHEP® may send You notices to destroy any and/ or all material from OJHEP® (This does not include the material Purchased from OJHEP®) even if You have not breached the policies of OJHEP®, this action may be required from a precautionary and/ or security standpoint and it would not always mean that You have breached the policies unless proved otherwise.
OJHEP® is a registered Trademark in INDIA. All Products, services and otherwise as represented by OJHEP® under particular logos and titles, whether TM or R or unregistered are the Trademarks of OJHEP®. OJHEP® does not allow the Use of any or all of the OJHEP® Trademarks with any of the product or service or otherwise that is not an OJHEP® Product or service or otherwise.
Intellectual Property Infringement
OJHEP® is built upon strong pillars of Her Intellectual Property and duly respects the intellectual property rights of others. It is OJHEP®’s policy to respond to any claim that Content posted on this Website infringes a copyright or other intellectual property infringement of any person.
There had been enough instances in the real world of two unknown people thinking about the same idea sometimes at the same time! If You presume that any of the Content on this Website was first innovated by You and/ or You are legally the first owner of any Content, or authorized on behalf of first innovator or first owner, and/ or You believe that the any Content on this Website has been copied in a way that constitutes copyright infringement, You must submit Your notice in writing to the attention of OJHEP® via email at ipdepartment@ojhep.com and include in Your notice a detailed description of the alleged infringement.
It is exclusively notified that You may be held accountable for damages (including costs and attorneys’ fees) in either case of representing or misrepresenting that any Content form OJHEP® is infringing Your intellectual property. OJHEP® will take necessary action upon receiving Your notice, the action would be completely in OJHEP®’s sole discretion, whatever deemed appropriate on individual case basis, including but not limited to studying the individual case, generating case conclusions for all cases, and meditation and dispute resolution, removal of the challenged Content and/ or challenging You back as individual case response as decided by OJHEP® IP Department.
OJHEP® reserves all rights to select the way, manner, method and/ or mode of responding to Your notice(s). If You have any questions regarding Our IP or Our IP Policies please write to Us at
ipdepartment_ojhep@orthojhep.com
You may also fill the IP question form at the Intellectual Property Policies page on the Website
Placing Orders for Products from OJHEP® on the Website
Thank you for shopping at OJHEP®’s website www.orthojhep.com .The following terms are applicable to any Product that You purchase and/ or book from OJHEP®.
You should read and assess the Product information carefully and understand the policies completely before entering into a binding contract, You also warrant that You are legally capable of Using a Website, selecting a Product, and purchasing a Product, by placing an Order for Products through this Website orthojhep.com, You will enter into a binding contract.
Pricing Policy
OJHEP® reserves the right to revise its prices at any time prior to accepting an Order in event of technological advancements, continued research and development of new and/ or betterment of existing Product codes or SKUs, unaccounted variations in acquiring raw material or changing costs of raw material or manufacturing costs, unaccounted variations in acquiring and maintaining equipment and changing costs of equipment, unaccounted variations in cost of labour,. However, the prices quoted may be revised by OJHEP® subsequent to accepting an Order on the occurrence of any event which may affect the delivery for instance a government action, unaccounted variations in custom duties, unaccounted variations in shipping charges, unaccounted variations in costs of foreing exchange, and any other matter beyond the control of OJHEP®. In such an event, You will have the right to cancel Your Order.
Cancellation Policy
You are entitled to cancel Your Order within 24 hours after Order placement without giving any reason for doing so. However, OJHEP® urges that You place an Order only after carefully researching on the type of Product You need and thoughtfully deciding on the right Product for Yourselves.
The deadline for cancelling an Order is 24 hours from the time You placed the Order on Our Website. You must do this by informing Us of your decision by means of a clear statement and send to Us at
customercare_ojhep@orthojhep.com
OJHEP® will study these communications on case by case basis, the decision on such communications will be on OJHEP®’s sole discretion. Time taken to reply on such communications will be on OJHEP®’s sole discretion after handling Their regular commitments.
OJHEP® reserves the right to refuse or cancel Your order in certain instances including but not limited to the following situations
Products availability, Errors in the description, Errors in pricing of the Products, Errors in Your Order, Order from area with shipping unavailable, Order(s) where authenticity of User cannot be recognised, fraud, unauthorized or illegal transaction is suspected, suspected or proven unethical or immoral behaviour or activity from User account.
Reimbursement process would be started depending only upon the reason for cancellation and only after analysing each and every situation on an individual basis and only if the discrepancy is found on analysis to be on OJHEP®’s part. You may contact OJHEP® and ask for an explanation as well as analysis which resulted on a particular decision on reimbursement or no reimbursement. OJHEP® is pleased to help You.
Payments
Payment can be made through various payment methods we have available such as credit cards, debit cards, e wallets, UPI, net banking, Visa, MasterCard or online payment methods (PayTM, for example) or international payments. You will be directed to a suitable Payment gateway when paying for Your Orders wherein You may select Your suitable method of payment. You are responsible for protecting Your card numbers, pin numbers, OTPs, bank messages, notifications, passbook entries, financial mails, internet banking user name and passwords and not limited to only these, while interacting with Our Website and/ or using any of these for purchasing products on Our Website. If OJHEP® does not receive the payments and/ or required authorization, OJHEP® will not be liable for any delay or non-delivery of Your Order. Payment with cards (credit and/ or debit cards) are subject to validation checks and authorization by the issuer organisation of Your card.
Shipping Policy
OJHEP® ships all its Products through courier partners pan INDIA. Cash on delivery is not presently available at OJHEP®. Once the order is received, the Products will be shipped within 2 days and then delivered within 7-10 days
(General restrictions like the PANDEMIC may delay the receiving of your orders)
Return, Refund and Replacement policy
Please read Our return, refund and replacement policy carefully before placing purchase Orders on Our Website. Products once received by You are not eligible for return unless they have been found defective on delivery. Product(s) received should be NOT used by You and should be in the same condition as You received it. It should also be in same packaging as received by You. You should send us a parcel opening video which should show the defect clearly to prove the product was damaged at delivery only. The video should be uncut, unedited and single continuously shot video. The video can be sent at the followingreturns_ojhep@orthojhep.comYour sent videos and/ or records will be assessed at OJHEP®. Upon assessment and confirmation at OJHEP® You would be contacted by OJHEP® to decide whether You would want replacement Product or refund. OJHEP® will process further the requests made by You as we receive the defective Product(s) at OJHEP®. Refunds will be made to You on same mode as used by You during payment. Refunds will be initiated a few days after the Product(s) in connection is/ are received at OJHEP® at actuals. You are responsible for the cost and risk of returning the Product(s) to Us. You should send the Product(s) within 7 days of delivery of Product(s) at the address belowIf the Product(s) return sent by You to OJHEP® are used by You and/ or they are not in original condition, and/ or it has damaged or missing parts not by OJHEP®’s faults or errors, You may expect NO refund and/ or even No replacements assessed on a case to case basis. You may expect partial refunds in case the return is initiated by You after 7 days of delivery. If You have not received the refund OJHEP® is pleased to help You with disbursement records, however You should initially check and confirm with Your bank, bank account, card issuer.OJHEP® does not warranty if the replacement product being provided will be from the same SKU/ Product style/ Colour. However in case the replacement is a different SKU/ Product style/ Colour; currently available choices in the same price range would be prior conveyed to the User and the User can convey back to OJHEP® regarding the selected SKU/ Product style/ Colour for replacement. Shipping charges for returning the product(s) to OJHEP® are borne by You. OJHEP® cannot be held responsible for Products damaged or lost in return shipment. Therefore, OJHEP® recommends You to use an insured and trackable mail service. Once the Product(s) reaches OJHEP® it will be examined by the officials at OJHEP® and the authenticity of the User complaint regarding damage would be checked. If the authenticity is established replacement procedure as described in the refund and replacement policy would be started. OJHEP® will not proceed for either replacement or refund unless the Product(s) in connection is/ are received at OJHEP® at actuals. OJHEP® will not refund shipping costs, consequently all shipping expenses will be removed when the refunds are made to You. Only the Product(s) price at indicated on purchase will be refunded. Time taken for the exchanged Product(s) to reach You may be less or may be more than the previous shipping depending upon various circumstances, OJHEP® will not be responsible for any delay in receiving of the replacement Products by You after OJHEP® has initiated the replacement.
Products to be returned to OJHEP® should be sent to the following address,Our addressOJHEPBlock 24, First Floor, Plot No. 52, IndrayaniNetaji Apartment Housing Society, Near Friends ColonyKatol Road, Nagpur 440013, Maharashtra IndiaContact UsPhone: 0712-3560457Whatsapp: 7798550033Email: returns_ojhep@orthojhep.cominfo_ojhep@orthojhep.com
Applicable laws and Jurisdiction
These Terms and Conditions are governed by the laws of India and should be interpreted in accordance with the laws of India. Laws of the Country, excluding its conflicts of law rules, will govern these Terms and Your Use of the Website. Your Use of this Website may also be subject to other local, state, national, or international laws. You agree and consent that in the event of any dispute arising in relation to these Terms and/ or Conditions, or policies or information or Content or any dispute arising in relation to the Website whether included in the contract or otherwise, to submit to the jurisdiction of the courts located at Nagpur, India for the resolution of all such disputes. You represent that You are not located in a Country outside India.
Promotions
If promotions are made available through this Website, they may be governed by rules that are separate from these Terms and Conditions. If You are the participating party
in any of the promotions if and when made available on this Website, You should review the available promotion rules and Privacy Policy currently. In an event of a conflict between promotion rules and any other policies as describe, the promotion rules will be applied.
Your feedback to us
You assign all rights, title and interest in any Feedback You provide to OJHEP®. If for any reason such assignment is ineffective, You agree to grant the OJHEP® a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction. The copyrights and moral rights of the content feedback You submit to Us will reside with You.
Limitation of Liability
OJHEP® will not be individually liable to You for any damages regarding breach of fiduciary duty made by third-parties.
Notwithstanding anything written contrary, You agree to the extent that OJHEP® will not be held liable for any losses or damages for indirect, incidental, special or consequential delivery of Products and/ or services, irrespective of whether You have been advised or otherwise have anticipated the possibility of such loss or damage.
To the maximum extent permitted by applicable law, in no event shall OJHEP® or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, patient injury arising out of inability to use effectively the clinical ideas and/ or products acquired and/ or purchased through the website, loss of privacy arising out of or in any way related to the use of or inability to use the Website, third-party software and/or third-party hardware used with the Website, or otherwise in connection with any provision of these Terms and Conditions), even if OJHEP® or any supplier has been advised of the possibility of such damages and even if the remedy provided on the Website fails of its essential purpose.
Notwithstanding any damages that You might incur, the maximum amount of damage that can be claimed by You during the performance of an event shall be limited to the amount actually paid by You through this Website orthojhep.com or a maximum of INR 500 if You haven’t purchased anything through the Website.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the limitations as described may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
Severability
It is hereby notified that if any of the provision(s) as declared in these Terms and Conditions is and/ or are held to be unenforceable or invalid, such provision(s) would be altered and/ or interpreted in a manner to accomplish the basic desired objective(s) of such provision(s) to the maximum possible extent and duly under applicable laws; at the same time and situation, the remaining provision(s) would continue to be in complete form, force and effect.
Disputes Resolution
If You have any concern or dispute about Our Website orthojhep.com, You agree to first try to resolve the dispute informally by contacting OJHEP®.
Grievance redressal
You can notify Your grievances at the following address
Contact Us
OJHEP®
Block 24, First Floor, Plot No. 52, Indrayani
Netaji Apartment Housing Society, Near Friends Colony
Katol Road, Nagpur 440013, Maharashtra India
Contact Us
Phone: 0712-3560457
Whatsapp: 7798550033
Email: info_ojhep@orthojhep.com
Read select OJHEP® Policies indivudually here
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